- Ideally, we would not like our valuable customers to leave unhappy or unsatisfied but even if after all our efforts, a customer is willing to have a refund for his/her order; we do have a facility of refund as per the refund policy described as below:
- We provide a refund to the customer if we are not able to provide a replacement/exchange of the product in case the product delivered is “Damaged, Defective.
- Once we get a refund request from your end, we process your refund as per the mode of payment you selected while placing your order which is described below:
Prepaid Order (Credit Card/Debit Card/Net Banking)
- In this, the order amount will be remitted back to your card or net-banking account. The process for initiating this takes 1-2 business days however it may take approximately 5-7 business days to get the amount actually reflect in your card / net-banking account.
Cash On Delivery Order
- If you have placed an order using cash on delivery mode and had requested a refund:
- We take your bank account details along with a copy of cancelled cheque and we do a bank transfer. In this the money will get credited in your account within 5-7 working days.